If you need to change your appointment, please, please, please try to give me at least 24 hours notice. If you change your appointment with less than 24hrs notice, I will charge you a cancellation fee. It's not something I like doing, but I am running a business and I lose money when clients cancel their appointments with short notice, so I have no choice.
I understand that there can sometimes be urgent, unforeseeable circumstances that prevent you from attending your session, and when this is the case please do speak to me. I am a reasonable person! I will often waive the cancellation fee if you can re-book and attend another appointment within the week, and in certain situations I won't charge you at all. But the key thing is to let me know what's happening.
Thank you.
www.melanieflower.com
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